If an item arrived damaged, is not what you ordered, or has a defect, contact us within 7 days of delivery or pickup and we will arrange a replacement, credit or refund.
Unopened products in their original packaging can be returned within 14 days with prior approval. Custom-printed, special-order and perishable items cannot be returned unless they are defective.
Contact customer service with your order number and a short description (a photo helps for damaged items). Please do not send anything back before we approve the return.
Approved refunds go back to the original payment method, or are applied as an account credit if you prefer. Zelle payments are refunded by Zelle. Shipping charges are refunded only when the error was ours.
Questions? Call +1 (561) 410-4160 or email [email protected].
